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Frequently asked questions

Answers to commonly asked questions for creating and managing activities

Can Territories be added to existing team-building games?

Yes. Territories works as a competitive layer that can be added on top of existing MooveXR formats. Agencies can reuse their current routes and challenges and apply the zone-control dynamic on top, without rebuilding the event from scratch.

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Is MooveXR suitable for large corporate events?

Yes. The platform and the enhanced real-time systems in version 2.0 are designed to support events of different scales, including large multi-team corporate experiences with 200 or more participants.

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Why should event agencies use a gamification platform like MooveXR?

Gamification platforms help agencies increase participant engagement, differentiate their offering from standard team-building formats, and deliver experiences that are measurable, replayable, and memorable. Territories adds a strategic and competitive layer that most platforms do not offer.

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Is Territories only for outdoor events?

No. While Territories is especially powerful in city-based or outdoor environments, the zone-control logic can be adapted to indoor venues, hotel grounds, convention floors, and other spaces.

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Is MooveXR 2.0 available right now?

MooveXR 2.0.0 is currently in beta at pre.mooveteam.com. Make sure your app is connected to the pre-production environment and running version 2.0.0. iOS access is via TestFlight; Android via the testing program.

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Why should event agencies test the beta before the official release?

Early access lets you explore how Territories fits into your existing formats and client proposals before it is generally available. Your feedback also directly influences the final version — Mooveteam builds the platform with its partner network, not in isolation from it.

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Does it support WooCommerce HPOS?

Yes. The plugin is fully prepared to work with WooCommerce High-Performance Order Storage.

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Do I need Advanced Custom Fields?

No. The plugin works without requiring ACF or any other third-party field plugin.

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What happens if the sync fails?

The plugin stores the sync state and can retry failed attempts depending on configuration.

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Does it work with variable products?

Yes. You can assign specific Moove Codes to individual product variations.

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No gadgets appear on the iPad.

 The gadgets have not been created.

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